Enhanced Service Delivery: PTML Command Organises Leadership Seminar ... Presents Certificate of Excellence to Two Officers

In a bold move to enhance service delivery and in line with the vision of the Comptroller-General of Customs, Bashir Adewale Adeniyi, PhD, MFR, FNIPR, PSC+, to build a more efficient, motivated and service-oriented workforce, the Port & Terminal Multiservices Limited (PTML) Area Command of the Nigeria Customs Service on Tuesday the 11th of August , 2026 successfully organised a Leadership Seminar.

The seminar which is aimed at strengthening leadership capacity, professionalism and teamwork among senior officers of the Command was held at the Command's Conference hall.

Declaring the seminar open, the Acting Area Controller, DC Nura Ibrahim Miko, according to a statement issured by the command's Public Relations Officer, CSC Abdullahi Tsafe Abubakar, emphasised that effective leadership is critical to achieving the Service’s core mandates of revenue generation, trade facilitation and suppression of smuggling.

He noted that the Command remains committed to initiatives that promote the welfare, health and productivity of officers, including the recently commenced Work-Life Balance Initiative.

Participants were taken through sessions on strategic leadership, effective communication, decision-making, conflict management and ethical conduct. The Acting Area Controller delivered the lecture of the first session on the topic; “Leadership and Followership: Building a Culture of Collaboration and Excellence.”

DC Miko commended participants for their active engagement and charged the officers to translate the lessons learnt into improved service delivery within the Command. He also used the opportunity to reassure stakeholders and the trading community of the Command’s commitment to professionalism, transparency, and ease of doing business .

Participants in the leadership seminar were drawn from the rank of Chief Superintendent of Customs to Deputy Comptroller of Customs.

Some of the highlights of the event included the presentation of Certificates of Excellence to Assistant Comptroller J.O. Ezekuse, Officer-in-Charge, Mile 2 Gate; and Chief Superintendent of Customs C.A. Ibrahim, Officer-in-Charge, Legal Unit of the Command.

The Acting Controller admonished all officers to keep giving their best in their services to the country as the command has a mechanism to identify and reward diligence, selflessness and efficient service delivery

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