Polaris Bank is set to join organisations around the world in celebrating the 2026 Customer Service Week, holding from October 5th to 9th, under the theme, “ The Extra Mile .” For Polaris Bank, the theme represents a continuation of its longstanding commitment to putting customers at the heart of its business and continually improving the quality of their banking experience. As part of this year’s celebration, Polaris Bank will engage customers and recognise service champions through a series of activities across its branches, digital channels and other customer touch-points. The Bank will also use the occasion to encourage customer feedback and strengthen the connection between customer insights and continuous service improvement. Over the years, the Bank has used Customer Service Week not only to appreciate its customers, but also to recognise employees who consistently demonstrate exceptional service and reinforce the importance of customer-centricity across the organisation. Th...