The Nigeria Customs Service (NCS) has highlighted the strategic role of communication in advancing institutional reforms, trade facilitation, revenue generation and stakeholder engagement, with particular emphasis on its B’Odogwu digital modernisation platform. The National Public Relations Officer of the Service, Deputy Comptroller of Customs Abdullahi Maiwada, stated this on Wednesday, 2 September 2026, while representing the Comptroller-General of Customs, Adewale Adeniyi, at the 13th Annual Conference of the Association of Communication Scholars and Professionals of Nigeria (ACSPN) held at the National Open University of Nigeria, Abuja. Maiwada stressed that communication was indispensable to the effective implementation of the Service’s mandate, noting that technological and institutional reforms could only achieve their intended objectives when properly communicated to stakeholders. “Our critical role in trade facilitation, revenue generation and anti-smuggling cannot be eff...