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Port Efficiency: NCS, PEBEC Launch Strategic Reform Agenda ‎

By Anne Ejuka



‎In order to boost Ports operational efficiency and Nigeria's trade competitiveness, the Nigeria Customs Service (NCS), in collaboration with the Presidential Enabling Business Environment Council (PEBEC), has launched a results-driven reform agenda to improve operational efficiency and enhance Nigeria’s trade competitiveness through better-performing ports.

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‎The initiative was unveiled at the opening of a three-day operational workshop held in Apapa on Tuesday, 7 April 2026, themed “Customs Leadership in Port Efficiency, Inspection Reform and Clearance Timeline.”

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Speaking at the event, the Comptroller-General of Customs (CGC), Adewale Adeniyi, outlined a five-pillar strategy focused on joint inspections, risk-based cargo clearance, optimisation of scanning infrastructure, enforcement of service timelines, and strengthened inter-agency coordination. He stressed that the priority is no longer policy design but consistent execution.

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‎"This workshop is about closing the distance between knowing and doing. The Service must now focus on translating established best practices into consistent operational outcomes”, he said.

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Adeniyi emphasised the transition to intelligence-led cargo processing, noting that investments in digital platforms and scanning systems must translate into faster and more transparent clearance processes for traders.

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‎To ensure implementation, the CGC disclosed that the workshop would produce a reform execution matrix to be closely monitored, while urging officers to uphold professionalism at all times.

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“The reform implementation matrix will not end up in a filing cabinet. It will be actively monitored, and I will personally follow the progress reports. The professionalism, commitment, and integrity that this workshop asks of are qualities you need to acquire. I am therefore, asking you to deploy them consistently, not selectively", he stated.

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In her remarks, the Director-General of PEBEC, Zahrah Mustapha-Audu, underscored the importance of adopting risk-based, data-driven inspection systems to improve efficiency and reduce the cost of doing business.

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‎“We must move from inspecting everything to inspecting the right thing”, she said, noting that efficient and transparent border processes are critical to reducing costs and strengthening Nigeria’s trade position.

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Earlier, Deputy Comptroller-General in charge of Tariff and Trade, Caroline Niagwan, said the Service’s evolving mandate places it at the centre of trade facilitation and economic growth, she added that operational efficiency must be reflected across all commands.

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‎Meanwhile, the CGC and PEBEC delegation also visited the National Single Window facility, where they met with the Chairman of the Nigeria Revenue Service, Zacch Adedeji, and other stakeholders to assess  progress and address operational gaps.

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