SIFAX Group Celebrates Customer Service Week in Grand Style

The SIFAX Group has joined other corporate organisations across the globe to mark the 2024 Customer Service Week in a rather grand style.

The Group, as part of this year's celebrations highlighted the strategic role customers and employees play in the growth and survival of its various businesses as it's stakeholders have been described as the blood that businesses need to grow.

This was disclosed as the company celebrated the 2024 annual Customer Service Week with the theme “Above and Beyond”

Speaking at the grand finale of the week-long celebration, Group Coordinating Director, SIFAX Group, Wunmi Eniola-Jegede, said no business can survive without these two key stakeholders.

According to her, “This week presents the company another good opportunity to celebrate our customers who have continued to keep our businesses going across all our subsidiaries; The customer is king, and we recognize the logic behind this popular saying. The customer determines whether a business survives or not through their loyal patronage or shifting to another business. That’s the reason we have designed an exceptional customer experience that meets and exceeds the expectations of our customers, either through our innovative products and services or experience through our different touch-points, we strive at all times to satisfy their yearnings.

“Our staff are not left out of the celebration as we recognize the critical role they also play in the business through their commitment, enthusiasm, and dedication to duties which have made our customers to keep coming back”, she stated.

Meanwhile, Group head of Marketing and Customer Service, Catherine Abuah, also highlighted the importance of service delivery, urging employees to treat customer service delivery as important to both external and internal customers, in this case, colleagues. “Exceeding the customer’s expectations, going the extra mile, that’s what sets us apart”, she said.

During the weeklong celebration of excellence and dedication, SIFAX Group marked this year’s Customer Service Week with a series of engaging activities across its subsidiaries. These activities included interactive sessions, workshops, and team building activities. Health talks, medical screenings, roleplay by senior executives and appreciation visits to key customers, among others.

Credit: Business &Transport.con

Comments

KNIGHTS OF ST. JOHN (KSJI) TAKES A SWIPE AT BAD LEADERSHIPS IN NIGERIA

Maj. Gen. (Prof) Remy Uche, KSJI Supreme Subordinate President, Nigeria. As Christians all over the world marked the feast of the Passion of St. John the Baptist on August 29 commemoration of his beheading by King Herod for speaking up to the truth, the Knights of St. John International (KSJI) of the Roman Catholic Church has taken a swipe against which it described as obnoxious and draconian leaderships in many spheres of life in Nigeria. The Knights of St. John International (KSJI), a sodality organisation of men and women looked up to in the Roman Catholic Church as people of integrity, is not happy with the current situation in the country where leaders in some places are not serving expectedly. According to a press statement made by the KSJI leader in Nigeria (Supreme Subordinate President), Maj Gen. Remy Uche (Prof), and signed on his behalf, by his Chief of Staff, Sir Abuchi Anueyiagu, to mark the feast of the Passion of St. John the Baptist, the patron saint of the KSJI,

Kabiesi Akintola Becomes A First Class King And Permanent Member of Osun State Council of Kings

A Retired Senior Customs Officer, Deputy Comptroller Akintola Imran Ayodeji (Rtd) has become a First Class King and permanent member of the esteemed Osun State Council of Kings. He signed his letter of appointment on the 19th day of August 2024, at a momentous occasion which marked a significant milestone in his journey as a traditional leader and a proud son of Osun State. His Royal Majesty Oba Akintola Imran Ayodeji, The Alua Of Erin Oke Kingdom Ijesa, after signing his letter of appointment saod felt a deep sense of responsibility and commitment to serve his people and uphold the rich cultural heritage of the great state of the Living Spring. This appointment is not just a recognition of his own achievements, but also a testament to the trust and confidence placed on him by the people and the Council of Kings. As a First Class King,the Kabiesi has pledged to work tirelessly to promote the welfare and development of his communities, to foster unity and cooperation among hi

KLT Command Generates N36.6 Billion In 5 Months As Compt. Edeldouk TAKES Charge

The Kirikiri Lighter Terminal command of the Nigeria Customs Service, said it has generated the sum of N36.6 billion between January and May this year. This was revealed by Comptroller Martina Tilley-Gyado while giving her valedictory speech yesterday, Friday, 31st May 2024 at the command. This, according to her represents 75 percent increase when compared with sum generated within the same period of last year. Comptroller Tilley-Gyado who handed over the mantle of leadership of the command to Comptroller Joy Edeldouk appreciated the officers as well as stakeholders for their support throughout her stay at the command. She pointed out that the command relied on the stemming of cargoes to its terminals even though the cargo throughput was low. She established and extended terminal availability adding that it also transformed from simple export processing terminal exporting 869 containers since it became Export processing Terminal (EPT). Tilley-Gyado said the achievements were due to

Maritimegistplus

Search This Blog