In pursuit of its commitment to continuous improvement, the Nigeria Customs Service (NCS) had unveiled its revamped e-auction platform.
This strategic move aligns with the guidelines outlined in the newly enacted Nigeria Customs Service Act, 2023, showcasing the agency's dedication to efficiency and fairness.
The new platform, accessible at https://auction.nigeriatradehub.gov.ng, according to a statement signed by the service Public Relations Officer, CSC Abdullahi Maiwada is
an upgraded version of the previous portal designed to provide Nigerians with an
equal opportunity to participate.
The statement stated that since its relaunch, the platform has recorded impressive results, including:
• 1137 number of bids
• 1099 registered applicants
• 652 successfully paid administration fee
• 100 vehicles uploaded on the window
• 86 vehicles bided and won
The NCS however, emphasized that successful bidders should promptly download
their winning certificates through the provided link in the confirmation email and
subsequently, winners would be required to present the certificate where the goods are
domiciled, and the clearance process is expected to be done within seven days.
It is also pertinent to note that the auctions are periodic and open every
Tuesday from 12 noon to 6 pm, providing the public with regular opportunities to
select and bid for desired items.
For comprehensive details and guidelines on the e-auction process, interested
participants are encouraged to visit the NCS website at www.customs.gov.ng. Any
concerns or complaints can be directed to the NCS Helpdesk at 07037891156, operational from Mondays to Fridays from 9:00 AM to 5:00 PM.
While acknowledging occasional glitches reported by participants, potentially attributed to high traffic, the NCS stressed that their dedicated technical team is actively addressing the situation and assured the public that initial issues will be swiftly resolved to ensure a seamless experience in all subsequent exercises.
The statement concluded that, NCS remains committed to transparency,
accessibility, and public engagement through its revamped e-auction platform,
fostering a fair and efficient process for the disposal of seized and overtime goods.
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